SUPPORT / SAMPLES & SAS NOTES
Problem Note 54417: Loading data from a Celebrus 8 database in SAS® Customer Experience Analytics might result in encoding errors
 |  |  |  |  |
SAS Customer Experience Analytics uses the CXA_ETL job in order to load data from a Celebrus database. In SAS Customer Experience Analytics 6.1, loading data from a Celebrus 8 database might result in encoding errors. These errors occur because Celebrus 8 uses UTF8 encoding, unlike Celebrus 7.x.
Click the Hot Fix tab in this note to access the hot fix for this issue.
After you apply the hot fix, SAS Customer Experience Analytics 6.1 can run with Celebrus 8.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Experience Analytics | Linux for x64 | 6.1 | 6.3 | 9.4 TS1M0 | |
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.4 TS1M0 | |||
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M0 | |||
| Solaris for x64 | 6.1 | 6.3 | 9.4 TS1M0 | |||